Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you give us: name, email, practice type, and message when submitting the contact form.
- Technical data: our hosting provider logs IP addresses, browser types, pages requested, and timestamps to deliver and secure the site.
We do not use advertising or analytics tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: operating the site, securing it, and responding to enquiries.
- Legal obligation: retaining or disclosing data as required by law.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare: website hosting, CDN, and security.
- Resend: delivery of contact-form emails to us.
- Google LLC: web font delivery (Google Fonts).
- Cal.com: appointment scheduling (booking calendar only).
We do not sell or share personal information for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients; data may be processed in the EU and US under safeguards like SCCs.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA or UK, you may access, rectify, erase, restrict, or object to data processing, and request portability. You can also lodge a complaint with your local authority.
8. Your rights (California — CCPA/CPRA)
California residents may request details of collected data, deletion, correction, or opt out of "sale" or "sharing." We do not sell or share data and will not discriminate for exercising these rights.
9. How to exercise your rights
Email info@medikaweb.com; we respond within legally required timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date above indicates the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com